We offer an Express 1-2 day Tracked Service (choose between Royal Mail and DPD) or a Standard Tracked Service which takes up to 5 days.

We dispatch all orders received before midday on the same day (weekdays only).

For pre-order items or personalised items please see individual product listings for delivery information.

No, we do not include any paperwork in our packages. All order details are sent to the payee on email.

Our products sell out quickly, but don't worry, we always restock! If you enter your email address on the 'notify me' button on the product page then we will send you an email alert as soon as it is back in stock!

We do not offer wholesale and our products are only available through our website.

We hope you love your purchase but if for any reason you change your mind you have 30 days to return your item(s). See our Return Policy for details on how to start your return.

Please let us know ASAP by replying to your order confirmation email. Please note we dispatch most orders same day so it might not be possible to make changes, but if you let us know within an hour of ordering then we should be able to make any necessary changes.

No problem. Use our easy Return Portal and click 'Gift Return'.

Due to increasing demand in the UK, we currently only ship to the UK.

Yes, gift notes are free and can be added when you review your basket, before checkout.

Yes! If your shipping address is in the UK and you spend over £50 then you automatically get free delivery on your order. If you spend over £100 then you automatically get free express delivery on your order.

For all clothing items please see individual specifications under the 'Size Guide' tab on the product page.

Simply check the product listing Personalised Blankets for our next restock date and make sure you browse the colours in advance so you can order quickly when they are released as they sell out very fast!

Please check the product page details for leadtime.

All of our knits are designed in the UK and ethically made in China. Every product we make is GOTS certified which means it has been sourced and made ethically and responsibly.

We use Royal Mail and DPD. All services are fully tracked.

You should receive an email prompt for a review but if not just go to the product page that you would like to leave a review for, scroll down and click on the 'Add a review' button. You will need to be verified as someone who has purchased this product before your review will be published so please ensure the email address you enter matches the one used for your order.

As well as being GOTS certified for being made from 100% organic cotton, all of our knits are independently tested and certified.

We accept all major credit cards as well as apple pay, paypal, google pay, and klarna. All transactions are secure and we do not store any payment information.